Wedding and Event Planner

Responsibilities include:

Taking pride and care for the appearance of the venue
To have good product knowledge of the facilities and services
Hosting show rounds and planning meetings
Hosting couples, guests and suppliers
Overseeing the 20-bedrooms on site, including guest check-ins
Working to event and office procedures
To handle any guest complaints / concerns diligently, rapidly and professionally
Attending training sessions and meetings when required, including off site
To have clear understanding of and to work to the back office administrative procedures
Understanding emergency protocol for the venue and adhering to Health and Safety procedures
Working closely with the team in following up all enquiries, chasing deposits, terms and conditions, bedroom allocations and provisional bookings
Working with couples on their journey to create planning documents used by the Events Team to execute a 5* wedding or event

Key Skills

Exceptional customer service
Pride and care in presentation and excellent attention to detail
Exceptional written and verbal communication
Ability to work flexibly across all aspects of events, including weekends and evenings

Benefits

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